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FOS cuts budget 13% and freezes levy at £23m

The Financial Ombudsman Service (FOS) is to make further cuts to its operating budget in t...

  • Jan 06, 2015
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MAS adviser directory rules revealed

The Money Advice Service (MAS) has published details of the criteria advisers will need to...

  • Dec 15, 2014
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FOS rules out charging complainants

The Financial Ombudsman Service (FOS) has ruled out charging "nominal" fees to complainant...

  • Dec 09, 2014
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Percival denies FCA-FOS ruling inconsistencies

Financial Conduct Authority (FCA) technical specialist Rory Percival has denied there are ...

  • Nov 17, 2014
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West Brom class action not deterred by Ombudsman decision

A group of landlords suing West Bromwich building society for upping rates on buy-to-let t...

  • Nov 13, 2014
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FOS finds against equity release adviser

The Financial Ombudsman Service (FOS) has ordered an equity release provider to repay a cl...

  • Oct 21, 2014
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Mortgage complaints rise 11% in Q2 – FOS

Mortgages were the third most complained about financial products in quarter two, from the...

  • Oct 21, 2014
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FOS keen to shed anti-adviser reputation

The Financial Ombudsman Service (FOS) is determined to shed its reputation as an anti-advi...

  • Oct 16, 2014
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‘Annoying’ insurance industry heading for changes – Le Beau

The way in which the insurance industry works is likely to see huge changes in the near fu...

  • Oct 03, 2014
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FOS reassures advisers: Initial letter is not official complaint

Receiving a letter from the ombudsman saying a customer has made a complaint does not mean...

  • Sep 23, 2014
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