The society will integrate the Mortgage Sales and Originations software (MSO) and Iress’ Lender Connect offering, which will be deployed for the Darlington Intermediaries brand in 2020.
Lender Connect is a platform which links a lender’s portal to a broker’s customer relationship management system (CRM) with the aim of facilitating decisions in principle quickly, while MSO is end-to-end mortgage sales and origination software for lenders.
The software, which includes open application programming interface (API) technology, is expected to make the application process seamless for intermediaries.
Andrew Craddock (pictured), Darlington Building Society chief executive, said: “As part of the drive to maximise our specialists’ time, we will be able to automate administrative tasks so our people are able to focus even more on member and intermediary needs.
“We are very excited to be working in partnership with Iress. Its software will allow us to continue our journey of improvement and change how we work. This will give us further efficiencies, removing any need for rekeying of information as an application progresses through the process.”
Paul Thornton, Iress executive general manager of lending, added: “We’re delighted MSO has been chosen as Darlington’s mortgage processing software as it demonstrates the technology is suitable for lenders of all shapes and sizes.”