More 2 Life is pledging to give equity release clients an offer in 14 days or £500 cash if they fail to meet that target.
This was announced by Stuart Wilson, corporate marketing director at More 2 Life, during the lender’s launch of its research paper House of the Rising Sum – Exploring equity release opportunities and its new brand manifesto.
More 2 Life’s brand manifesto will see it aim to support advisers with later life lending cases through the development of its technology, marketing support and training.
This also includes its recently launched criteria tool which suggests its most suitable product offering depending on a client’s circumstances and the development of its online portal Fastpath.
Wilson said: “We are now guaranteeing that within 14 days of application we will deliver an offer to clients or they will receive a payment of £500 if we drop the ball and fail to deliver on that promise.
“Any lender can say their technology or service is the best, but we’re putting our money where our mouth is quite literally and offering a guarantee that will deliver faster offers.”
Wilson said more details on the guarantee would be announced in the coming days.
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
