Nutkins joined the firm in March this year and will spearhead the mutual’s “ambitious plans for growth”.
The mutual said since she joined, she has led the implementation of Consumer Duty compliance, and will oversee making mortgage applications at the firm “easier to ensure a smoother lending process for its customers, intermediaries and brokers”.
Nutkins joins from Allica Bank where she was credit operations manager for around three years. Before that she worked at Redwood Bank for around two years as a senior operations manager, Coutts for over nine years as a commercial specialist and Barclays for around three years.
Simpson has been The Cambridge’s head of lending since 2015, and before that was intermediary sales manager from 2010. Prior to that she worked at Barclays for around 28 years in various roles.
The Cambridge’s chief executive Peter Burrows said: “We are delighted to welcome Carly to our team. She brings a unique combination of strong financial leadership in the mortgage market with a community-first attitude.
“I am confident she will make a difference to our lending proposition, to the benefit of the society and its members.”
Nutkins added: “I’m delighted to have the opportunity to come to The Cambridge to lead the lending team and streamline its processes to make it easier for more people to have a home.
“I am constantly impressed by the passion and desire shown by everyone in the team, and across the society, for continuously putting its members at the heart of everything it does.”
She continued: “Working in an organisation that’s committed to the Women in Finance Charter and celebrates diversity, inclusion and wellbeing was a key factor in my decision to join The Cambridge. I think it benefits customers, our culture and society.”
The lender has also appointed Tom Llewelyn as its company secretary and head of governance, with Fred Holland taking on the role of head of operational risk.
Llewelyn previously held the role of operational resilience manager and will oversee the firm’s governance and compliance obligations.
Holland will help further develop the mutual’s “three lines of defence model”, and help ensure the company remains a “trusted mortgage provider and a safe place for its customers to keep their savings”.
