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Exclusive: Metro Bank to launch into SHO and limited company BTL after platform upgrade

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  • 18/07/2023
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Exclusive: Metro Bank to launch into SHO and limited company BTL after platform upgrade
Metro Bank has undertaken a “major transformation” with its mortgage origination platform to streamline the application process and build infrastructure to launch products into shared ownership and the limited company buy-to-let sectors.

The lender said that the platform upgrade will “significantly streamline” the mortgage application process and offer an “enhanced user experience” for brokers and their administrators.

Following the upgrade, brokers can request a day one valuation in more cases rather than waiting for the initial underwriting process to be undertaken. This will lead to a “quicker and smoother process”, said the bank.

Administrators will also be able to manage applications post-submission and progress a case quickly to offer via the system.

Charles Morley, director of mortgage distribution at Metro Bank, said: “This significant system transformation will help us to support a wider breadth of mortgage customer. We have worked hard on delivering a more efficient process and are confident that these changes will make a real and positive difference for mortgage intermediaries and their teams, creating a smoother customer journey.

“The transformation is a significant milestone in our journey and provides the foundation to be much more flexible in the markets we choose to operate in, including our new upcoming products for shared ownership and limited company buy-to-let markets.”

 

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