Linked to Launchpad, LGPSL’s point-of-sale system, OLP Connect will allow advisers to manage their own cases from start to finish.
It offers advisers real time visibility for all life protection products and a clear view of the progress of all an adviser’s applications. It gives the ability to apply for up to 40 product variations from its life protection range on one application. It promises a faster service with improved point-of-sale underwriting and end-to-end control.
Gary Burchett, managing director of housing at L&G said OLP Connect represented a major investment for L&G to make LGPSL’s advisers lives easier by opening up our whole back office system to them.
He added: “We have thought through every aspect of the end-to-end customer journey, especially when extensive medical underwriting is required, and worked out how to use the technology to make the process as easy as possible for advisers. Everything about the Launchpad system is designed to make doing business with us simpler, faster, more efficient and with a greater degree of visibility and control.”
Advisers will shortly be able to apply for both life protection and Mortgage Payment Protection Insurance (MPPI) via the system. They will continue to use Launchpad to generate quotes for clients and this will link to OLP Connect at the application stage. At this point all applications will be pre-populated with the client’s details, for both life protection and MPPI products.
