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Smartr365 adds automated compliance letters and moves office

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  • 02/09/2019
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Smartr365 adds automated compliance letters and moves office
Smartr365 has introduced an automated suitability letter system that it believes will significantly ease and speed up brokers’ compliance process.

 

The SmartrSuitability system produces mortgage and protection suitability letters and is the final step in the end-to-end automated mortgage process, Smartr365 said.

Client information is taken from the factfind feature and pre-populated in relevant fields removing the need for re-keying, with check boxes at each step to help brokers ensure that all of the necessary information is included.

Compliance managers can create fully customisable suitability templates to ensure that letters comply with the latest regulations and prevent brokers using old, non-compliant versions.

These can be personalised to suit the requirements of each network, and as many as needed can be stored.

Managers can also view active cases and check progress as templates are filled out, with no disturbance to the broker, client or sales process.

Smartr365 chief executive Conor Murphy (pictured) told Mortgage Solutions that for advisers doing manual letters this could save them a couple of hours work.

And he added that even those using templates based from Word files would likely save an hour, possibly more.

Cameron Parsons, product manager at Smartr365 added: “We know that suitability letters have been an obstacle for brokers and their compliance procedures for some time.

“We’ve listened to users and developed SmartrSuitability to make the entire compliance process quicker, simpler, and more efficient.

“Automation removes many hours of manual work and central control means that firms don’t have to worry about submitting non-compliant paperwork.”

 

Office move for growth and events

The technology firm has moved into new offices bringing the whole firm together to accommodate its growth over the last six months and to allow for further expansion.

The move brings the entire Smartr365 team under one roof in Hammersmith, London, with sister company Capricorn Financial Consultancy on the floor below.

Murphy said the firm has plans to start offering broker and lender forums and events and wants it to become a part of the industry.

“We’re looking to try and get interaction with the marketplace,” he said.

“We’d like to get regular meetings and will be inviting brokers in, whether they are a Smartr365 user or not – but for our users we will also use sessions to get feedback for things to add to the platform.

“We have grown quickly and outgrew our first space. Now we can bring everyone together and this will allow us to grow further,” he added.

 

 

 

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