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Ask the Experts: What protection regulation changes should brokers look out for?

Our Ask the Experts column is your chance to put industry figures on the spot. In this edi...

  • Dec 13, 2013
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FOS chief executive Ceeney steps down

The Financial Ombudsman Service's (FOS) chief ombudsman and chief executive Natalie Ceeney...

  • Nov 15, 2013
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FOS mortgage complaints top 3,000

The number of complaints registered with the Financial Ombudsman Service has topped the 3,...

  • Oct 22, 2013
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CHL reports 90% of complaints decided in its favour

CHL Mortgages has released data which shows 90% of complaints raised by the Financial Ombu...

  • Sep 09, 2013
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FOS sees record complaint numbers again in H1

The Financial Ombudsman Service (FOS) handled more than 327,000 complaints in the first ha...

  • Sep 03, 2013
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FOS executive team takes home £1.44m

The Financial Ombudsman Service's (FOS) executive team has earned a total of £1.442m incl...

  • Aug 13, 2013
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FOS lists details of 1,250 complaints as service goes live

The Financial Ombudsman Service (FOS) has made public details of around 1,250 final decisi...

  • Jul 16, 2013
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FOS hit with massive rise in complaints

The Financial Ombudsman Service (FOS) has seen a 179% increase in complaints about financi...

  • Jul 16, 2013
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Mortgage complaints to FOS on the rise

Mortgage lenders are among the financial services providers seeing increasing levels of co...

  • May 28, 2013
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FOS appoints new independent assessor to probe complaints

The board of the Financial Ombudsman Service has appointed Amerdeep Somal as the new indep...

  • Apr 26, 2013
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