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Goodbye to good faith

A material change in insurance law lays more responsibility on advisers. Kevin Paterson ex...

  • Apr 09, 2013
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Openwork, Sesame complaints numbers jump

Networks Openwork and Sesame saw complaints against them at the Financial Ombudsman Servic...

  • Mar 05, 2013
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FSA concerned over PPI-complaint handling behaviour

The FSA has approved consultation on Financial Ombudsman Service proposals to increase PPI...

  • Feb 26, 2013
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Lloyds chief wants penalties for false PPI claims

The chief executive of Lloyds Banking Group has suggested claims management companies shou...

  • Feb 04, 2013
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FOS upholds half of all complaints

The Financial Ombudsman Service (FOS) is currently upholding about 47% of all complaints, ...

  • Jan 29, 2013
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Industry must clean up its act or pay for failure – AMI

The wider financial services industry has done little to endear itself to society with its...

  • Jan 24, 2013
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A look back at last week’s most read stories

Each Friday, Mortgage Solutions rounds up the most popular articles on the website over th...

  • Jan 11, 2013
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FOS proposes £5m levy hike on firms

The Financial Ombudsman Service (FOS) is set to ask the Financial Services Authority (FSA)...

  • Jan 10, 2013
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FOS to up case fee to £550; free cases rise to 25 per firm

The Financial Ombudsman Service (FOS) is proposing to increase the individual fee for firm...

  • Jan 10, 2013
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FOS opens door to double compensation claims after High Court decision

The Financial Ombudsman Service (FOS) will change the wording on its rulings to say that c...

  • Jan 07, 2013
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