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Payday loan customers must face up to ‘shame factor’ – FOS

Payday loan customers must face up to the ‘shame factor' and seek help with their debt w...

  • Jul 08, 2014
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Virgin Money, train tracks and Skipton’s rate hike – The Mortgage Solutions Quiz

Here's our news quiz to test your knowledge of the week's most thought-provoking, quirkies...

  • May 16, 2014
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Financial Ombudsman reports record number of mortgage complaints

Homeowners lodged a record number of mortgage complaints to the Financial Ombudsman Servic...

  • May 14, 2014
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FCA: Walking away from a sale may be in customers’ best interest

Brokers "over-arching" responsibility to act in the consumer's best interests could mean w...

  • Apr 22, 2014
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FOS tells adviser: Compliance box-ticking not enough to win complaint

The Financial Ombudsman Service (FOS) has warned advisers that "ticking all the boxes fro...

  • Mar 26, 2014
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Appeals court rules FOS compensation is final

Claimants can not accept a compensation ruling from the Financial Ombudsman Service (FOS) ...

  • Feb 14, 2014
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Star Letter 14/02/14

Each week Mortgage Solutions picks the best reader contributions from our article comments...

  • Feb 14, 2014
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Star Letter Extra 07/02/14

Each Friday, Mortgage Solutions takes a look back at the best reader comments on the websi...

  • Feb 07, 2014
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FOS accused of mis-guided PPI predictions by trade body

The Financial Ombudsman Service has underestimated the scale of the PPI mis-selling crisis...

  • Feb 05, 2014
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FOS plans to keep £122.8m PPI war chest

The Financial Ombudsman Service has confirmed it intends to keep the reserves it has built...

  • Jan 09, 2014
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