What locations and how many advisers and broker firms do you cover in your role?
I am responsible for all of the South including London. I am responsible for approximately 200 plus intermediary firms with total adviser numbers ranging from one upwards.
How have you changed the way you establish and maintain a good relationship with brokers in the pandemic?
Using tools such as Teams and Zoom has helped to keep in touch with everyone as well as nurture new relationships.
What personal talent/skill is most valuable in doing your job?
Active communication is the biggest. Being able to not just speak to people of varying levels but more importantly listening to them too. Adapting my communication style to the individual or group is key.
What personal talent/skill would you most like to improve on?
Something of which I shy away from is taking praise for a job well done. I know when I have done a good job, however I always look for how I could have done better and what could I improve on.
Where would you rather be stuck, in bumper-to-bumper traffic or back-to-back Zoom calls?
Bumper-to-bumper traffic – even if it is on the M25. I personally feel I get more engagement from face-to-face meetings than Teams calls.
What’s the best bit of career-related advice you’ve ever been given?
Say ‘yes’ to the things that scare you, opportunities do not come along often. If you are afraid of an opportunity, it is always a good idea to try. This will help build confidence and often you find you can do the things that you think you could not.
What has been your lockdown coping strategy?
Keeping busy, taking regular exercise and breaks, especially away from my workspace and home.
What was your motivation for choosing business development as a career?
The satisfaction of being able to support, consult, advise business owners, then seeing the growth results and enjoying the “get in” moment.
What is the most quirky/unique property deal you’ve been involved in?
I am waiting to find it – I have heard about a few but I am looking forward to having my own – I am sure it won’t be long.
If you could do any other job in the property sector, what would it be and why?
I love looking around properties – so perhaps an estate agent or painter and decorator as I am handy with a paint brush.
What did you want to be growing up?
An actor or radio DJ – I love listening to music – don’t ask me to sing though.
What’s your favourite face mask design/pattern to wear?
I don’t really have a favourite. I just grab the first one in the drawer or car glovebox.
And finally, what’s the strangest question you’ve ever been asked?
What’s the worst date you have been on and why?