Connells announced its surveyors would use Panasonic Toughbook tablet PCs embedded with Quest’s Q-Mobile software and tablet technology to “dramatically reduce” paper-based, manual reporting.
The software provides surveyors with the full valuation procedure including receipt of a valuation instruction, the ability to schedule appointments, undertake research and inspections, through to transmission of the valuation report to the client.
Ross Bowen, managing director of Connells Survey & Valuation (pictured), said the company was continuing to improve the overall efficiency and quality of the surveyor reporting process.
“We are now even better placed to manage our surveyors’ workloads and work patterns during the course of the day.”
He added: “When a query is raised by an underwriter or solicitor, we can push this out to surveyors in the field and they can respond immediately and effectively. Information such as site plans, photos and post valuation queries are all in one place, so it is much easier to access at the surveyor’s fingertips, speeding response times to clients and their time to mortgage offer. Using Q-Mobile in the field has also more than halved the time taken to respond to post valuation queries from two days to under one day.”
