One business will focus on home finance, which encompasses serving new customers as well as supporting existing customers and brokers.
The business will be led by Charlotte Harrison, who was former head of mortgage products at the mutual.
Harrison has worked at the firm for around eight years, initially joining as a senior financial analyst and working her way up to product manager and then head of mortgage products in July last year.
The role of mortgage products head will be taken on by Jennifer Lloyd, who was most recently senior mortgage products lead and has worked at the firm for over 13 years.
The other business will focus on “making members money” and include its distribution capabilities, which covers financial advice, along with its advice and savings product teams.
The team will be led by Andrew Bottomley, who was customer director. He has worked at the firm since 2016, and before that worked at Lloyds Bank and Halifax in various senior roles.
The move comes after Skipton Group’s chief executive Stuart Haire reviewed the executive oversight of the mutual and both Harrison and Bottomley will report directly to Haire.
Skipton: ‘Building an impactful group’
Haire said that Skipton know its members and brokers wanted it to “provide finance to help them buy homes”, which is why it had established its home finance business.
He explained that it had also established a money-focused business as there was a “large and growing membership” wanted help to “make the most of the money”, which is the “founding purpose of our society and the centre piece of our mutual status”.
“When you place these new Skipton Building Society businesses, alongside the UK’s largest estate agency, Connells Group, which helps over one in ten of individuals buying and selling homes; our offshore finance capability Skipton International; Skipton Business Finance and Jade Software Corporation we are building a really impactful Skipton Group at the centre of the UK housing sector,” Haire noted.
Delivering an end-to-end mortgage experience
Harrison added that she was thrilled to be taking on the new role of interim CEO of home financing.
She said: “This will not only encompass the capabilities to deliver a brilliant, customer focused, end-to-end mortgage experience, but it will provide appropriate support to our existing mortgage customers and better support for our intermediary partners.
“I’m also really looking forward to driving more collaboration from across the Skipton Group to enable us as a Group to tackle some of the key issues impacting our members and the UK housing sector.”
Bottomley said: “I’m delighted to be leading a business which aims to help our members make the most of their money.
“This new structure at Skipton, will ensure we are even more relevant for our customers, that we fully understand their needs and provide greater solutions in savings as well as long-term investing through our branches, on the phone or online.”
