The platform will allow “facilitate completely digitised and integrated law firm to law firm communication”. This includes enquiries and document sharing.
LMS launched Secure Link in 2021, and the company says the new version of the technology will allow case-specific conversations, task tracking, secure messaging between law forms and “one singular view” of a case.
The company said it will improve the speed and efficiency of how firms can get updates and securely connect stakeholders to improve turnaround times.
LMS said the technology will improve customer service for the borrower and the necessity for full authentication will reduce the risk of fraud.
The firm has a panel of around 4,000 law firms and over 40,000 active users.
A group of law firms are in beta trial testing to help build a final product.
Mark Tosetti, group partnership director at O’Neill Patient Solicitors, said: “It’s been great to see the new iterations of Secure Link come to life as a result of the feedback provided during the roundtable hosted by LMS back in March.
“It’s clear that LMS’ mission is to make the lives of conveyancers easy through its technology, and commitment to continuous engagement with law firms has allowed it to create something which will positively impact the conveyancing community and wider industry.”
He continued: We are looking forward to partnering with LMS and participating in the beta over the coming months, trialling the law firm to law firm communication feature and helping shape the final product.”
Nick Chadbourne (pictured), CEO of LMS said: “The LMS team has always had a mission to help both lenders and law firms provide the best service to their clients, and Secure Link was originally born out of a need to improve safety and case query turnaround times.
“We have seen great results, lightening the burden on law firms which is crucial when they are under such pressure. This new iteration is inspired by the law firms themselves – we held a series of roundtables to determine what exactly they wanted to see next, and I’m proud of how the LMS team has worked to make it happen.”
He added: “Complete end to end communication that simultaneously reduces fraud risk is no mean feat, but it doesn’t stop there – we will continue developing and perfecting our service by integrating other products and working with other third parties such as InfoTrack to enable access for all parties involved in a specific case.
“Our mission is to drive transparency and efficiency in conveyancing through collaboration and this is just the start. We look forward to seeing the results we know this will bring and welcome any and all stakeholder feedback too.”
