She has over 20 years of experience in the financial services sector and joins from Finova where she worked for more than three years, most recently as business development director.
Spencer previously worked at Twenty7tec for nearly three years, with her last role being head of lender relationships.
The firm said Spencer’s appointment would “add strength” to its senior management team, help the company to expand into new markets and enhance the lender origination strategy.
In her role, Spencer will promote the platform and facilitate the onboarding of new lenders, lender integrations and third party collaborations.
Neal Jannels, managing director of OMS, said: “In what remains a transitional time for the mortgage market, it’s essential for tech providers to demonstrate their ongoing value, expertise and support network for all their customers. At OMS, we are focused on ensuring that we have the right infrastructure in place to deliver the best possible service levels at all times.
“Mel comes with a huge amount of experience and in-depth understanding of all the unique components across both lenders and the intermediary mortgage market and I’m sure that she will prove a huge asset to the business and play a key role in our ambitious growth strategy.”
Spencer added: “I have been closely following the progress made by OMS over the past 12 to 18 months and this represents an exciting opportunity to join such a forward-thinking business which is on such a positive growth trajectory.
“OMS has already achieved so much, but the potential for growth is huge as they drive forward to be one of the leading CRM and mortgage origination firms in the mortgage industry.
“Having worked for both lending and intermediary firms, I am looking forward to helping OMS to really make a difference both for intermediaries, and with lenders in the mortgage origination space. Together I know we can really make our mark within this competitive arena.”
