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BoS most complained about mortgage lender in H1 – FCA

Bank of Scotland was the most complained about mortgage and equity release lender in the f...

  • Sep 25, 2014
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L&G mortgage complaints up 900%

Banks account for the lions share of consumer mortgage complaints in H1, with Bank of Scot...

  • Sep 02, 2014
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FCA confirms PPI complaint-handling improved

An FCA update on Payment Protection Insurance redress revealed seven out of ten of the 13m...

  • Aug 29, 2014
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Alan Lakey becomes agony aunt Dr FOSgood

Highclere Financial Services senior partner Alan Lakey and adviser community website Panac...

  • Aug 14, 2014
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Lloyds secret email reveals staff pressured to meet sales targets

Lloyds is continuing to pressurise staff to mis-sell credit cards, loans and insurance, a ...

  • Aug 11, 2014
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HSBC sees profits tumble 12% to £7.3bn

HSBC, the largest listed bank in the UK, has reported a sharp drop of 12% in its first hal...

  • Aug 04, 2014
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Barclays’ mortgage lending up a third on 2013

Barclays increased its new mortgage lending by a third during the first half of the year, ...

  • Jul 30, 2014
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RBS to post £2.7bn profit for H1 but warns of ‘bumps in the road’

The Royal Bank of Scotland (RBS) expects profits to jump in the first half of the year, al...

  • Jul 25, 2014
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Third of mortgage complaints resolved in customer’s favour

Almost one-in-three complaints to the Financial Ombudsman Service concerning mortgages hav...

  • Jul 22, 2014
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Is the FCA protecting consumers? Eight key numbers

The Financial Conduct Authority (FCA) aims to "secure an appropriate degree of protection ...

  • Jul 10, 2014
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