McNamara joined the firm in May last year as mortgage club manager before moving on to the role of national sales manager in April this year. During this time, she worked with the lenders Generation Home StrideUp and Hampshire Trust Bank to give Finova’s broker members access to their range of products.
In her new role, she will work with lenders and brokers to provide tech-based services. She will support brokers with the growth and daily operations of their respective businesses as well as work with lenders looking to join Finova’s panel.
McNamara will continue to work with Sasha Sprake, mortgage club manager at Finova, to deliver good outcomes for its partners.
McNamara said: “Since joining the Finova team, I have had the privilege of developing strong relationships with both lenders and brokers alike. I’m deeply committed to raising awareness around the major challenges facing brokers in the mortgage market, from interest rate volatility and regulatory compliance to last-minute product withdrawals.
“As our industry weathers strong headwinds, I’m keen to help all parties tackle them head-on and look forward to the challenge.”
Chris Little, chief revenue officer at Finova, added: “Natalie was the clear choice to head up relationships for Finova Payment and Mortgage Services. Her undeniable track record in fostering warm and productive relationships with brokers and lenders speaks for itself.
“The financial services industry has the technological resources at its fingertips to deliver satisfactory outcomes for all partners and clients, but without great communicators to fly the flag for tech, these opportunities can be easily missed. With Natalie leading the way, we’re confident we’ll continue to deliver the best possible service to our valued clients.”
