Tag Result: complaints
FCA fines insurance intermediary £2.8m
The Financial Conduct Authority has fined an insurance intermediary firm £2.8m for its po...
FOS rejects more than half of complaints against advisers
Advisers have seen the number of complaints against them soar over the past year, however ...
Top interest-only complaint is being turned down for repayment loan – FOS
Complaints data out today from the Ombudsman showed the bulk of interest-only complaints o...
Star Letter 24/05/13
Each week Mortgage Solutions picks the best reader contribution from our article comments ...
Openwork, Sesame complaints numbers jump
Networks Openwork and Sesame saw complaints against them at the Financial Ombudsman Servic...
Lloyds reports £583m loss after extra £1bn PPI provision
Lloyds Banking Group has set aside an extra £1bn to cover costs relating to PPI mis-selli...
A cautionary tale for lenders everywhere
I first encountered Mrs Malone in November 2010.
Complaints to banks and building societies up 70%
The number of complaints to banks and building societies rose by almost 70% in the first h...
Ombudsman tells firms: ‘embrace and encourage’ complaints
A Financial Ombudsman Service executive has urged firms to “embrace, encourage and celeb...
‘Disaster’ if legal sector gets financial services’ rep, says Ombudsman
The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to th...