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Tag Result: complaints

FCA fines insurance intermediary £2.8m

The Financial Conduct Authority has fined an insurance intermediary firm £2.8m for its po...

  • Jul 03, 2013
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FOS rejects more than half of complaints against advisers

Advisers have seen the number of complaints against them soar over the past year, however ...

  • May 29, 2013
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Top interest-only complaint is being turned down for repayment loan – FOS

Complaints data out today from the Ombudsman showed the bulk of interest-only complaints o...

  • May 29, 2013
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Star Letter 24/05/13

Each week Mortgage Solutions picks the best reader contribution from our article comments ...

  • May 24, 2013
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Openwork, Sesame complaints numbers jump

Networks Openwork and Sesame saw complaints against them at the Financial Ombudsman Servic...

  • Mar 05, 2013
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Lloyds reports £583m loss after extra £1bn PPI provision

Lloyds Banking Group has set aside an extra £1bn to cover costs relating to PPI mis-selli...

  • Nov 01, 2012
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A cautionary tale for lenders everywhere

I first encountered Mrs Malone in November 2010.

  • Oct 30, 2012
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Complaints to banks and building societies up 70%

The number of complaints to banks and building societies rose by almost 70% in the first h...

  • Sep 27, 2012
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Ombudsman tells firms: ‘embrace and encourage’ complaints

A Financial Ombudsman Service executive has urged firms to “embrace, encourage and celeb...

  • Sep 25, 2012
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‘Disaster’ if legal sector gets financial services’ rep, says Ombudsman

The Legal Ombudsman has warned the sector is at risk of dragging down its reputation to th...

  • Jul 11, 2012
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