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Tag Result: customer service

MS Poll Result: 51% of brokers prefer to communicate by phone

In the latest Mortgage Solutions poll, over half of intermediaries said they prefer commun...

  • May 06, 2011
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HMRC to suspend website on 5 April

HMRC plans to suspend online access for the public at the end of the tax year, despite adm...

  • Mar 18, 2011
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MS One to One with AFI’s Adrian Whittaker

Abbey for Intermediaries key accounts director Adrian Whittaker talks to Mortgage Solution...

  • Mar 16, 2011
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Hanley Economic teams up with Gateway

The Hanley Economic has appointed Gateway as its valuation panel manager.

  • Dec 01, 2010
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Explosion in retiree numbers “opportunity not to be missed”

Advisers have been urged to look to the retirement market to attract new clients, with mor...

  • Nov 26, 2010
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Which? customers can opt to pay for “free” service

Which? has revealed customers using its mortgage advice service will have the option to pa...

  • Nov 17, 2010
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FSA launches ‘know your rights’ booklet

The Financial Services Authority (FSA) has launched a 'know your rights' booklet for bank ...

  • Nov 09, 2010
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Cover conference: Brokers must forge stronger client relationships

Speaking at the Cover protection and health insurance Forum yesterday, Aviva stressed the ...

  • Oct 08, 2010
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OFT takes action against 129 debt management firms

The Office of Fair Trading (OFT) has warned 129 debt management firms face closure, after ...

  • Sep 28, 2010
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Platform to make organisational changes

Platform is to relocate its pre-completion and customer care services centres, with up to ...

  • Mar 25, 2010
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