Tag Result: customer service
MS Poll Result: 51% of brokers prefer to communicate by phone
In the latest Mortgage Solutions poll, over half of intermediaries said they prefer commun...
HMRC to suspend website on 5 April
HMRC plans to suspend online access for the public at the end of the tax year, despite adm...
MS One to One with AFI’s Adrian Whittaker
Abbey for Intermediaries key accounts director Adrian Whittaker talks to Mortgage Solution...
Hanley Economic teams up with Gateway
The Hanley Economic has appointed Gateway as its valuation panel manager.
Explosion in retiree numbers “opportunity not to be missed”
Advisers have been urged to look to the retirement market to attract new clients, with mor...
Which? customers can opt to pay for “free” service
Which? has revealed customers using its mortgage advice service will have the option to pa...
FSA launches ‘know your rights’ booklet
The Financial Services Authority (FSA) has launched a 'know your rights' booklet for bank ...
Cover conference: Brokers must forge stronger client relationships
Speaking at the Cover protection and health insurance Forum yesterday, Aviva stressed the ...
OFT takes action against 129 debt management firms
The Office of Fair Trading (OFT) has warned 129 debt management firms face closure, after ...
Platform to make organisational changes
Platform is to relocate its pre-completion and customer care services centres, with up to ...